The Marlins’ ill-conceived "Bartman Appreciation Weekend" was canceled shortly after it was first promoted. The fact it was even considered is a problem.
Thanks Glenn! Your insight and willingness to shed some light on what happened to the team that so many loved and were dedicated to. You’re speaking for everyone who worked so hard over the years and were dismissed so casually. I still haven’t listened to a game this year because you’re not there
With each passing day, and each passing misstep, it just gets sadder.
I still believe that Bruce Sherman is a decent man who wants to do the right things and wants to see the team be successful. But he’s handed the day-to-day operation of the club to inexperienced people who don’t know what the right things are or how to execute them.
Glenn. Spot on with the current ownership and management having attempted to erase Marlins History.
That is one of the main reasons I am not a Season Ticket Holder anymore. In the past I would attend the Majority of the Games. Not so anymore. I still follow the Marlins but from a far. If they really cared about restoring the past they would invite and HEAVILY promote bringing back Jack McKeon
on a Friday Night. It is the 20 th Anniversary and Jack was and still is LOVED by the Fans. There is a long list of things that can be done to improve general PR and put more people in the seats in addition to winning.
Thanks so much for reaching out, Bob. I had no idea you had given up your season tickets. That’s as impactful a comment on the state of the Marlins in the eyes of people who are watching closely as anything I’ve heard. When they lose a fan like you, they have serious problems.
I know this account is monitored closely by several people in the organization, and I hope they’re as distressed by that news as I am.
One of the points I tried to make often in the last 5 years was, as desperate as they are to add fans, the first thing they need to do is go out of their way to make the fans they already have happy, to make them feel heard and appreciated. It’s easier to keep a fan than to add a new one. And when you lose a fan you already have, you need to add 2 to break even. They haven’t seen it that way.
I’ve seen them “listen” but not “hear.” They put on a show with their town halls and their early “Dímelo” campaign. But they’ve always done what they want to do.
I worked for owners in San Diego and Boston who considered themselves stewards of the organization, caretakers for a finite period of time. They were very conscious of the responsibility they had to uphold the public trust.
Based on the actions we’ve seen, that’s not the case here. They think they know what fans want better than fans do. If these were experienced leaders with track records of success in MLB, their opinions would carry more weight. But that’s not the case. They ran off all of the experience, even the little bit of it they hired themselves.
I know you can relate to how sad I feel. We’re in the same bit as people who cares deeply and were so heavily invested in the organization.
Totally agree Glen. I especially find your release insulting to me as a fan. The relationship we had with you over air waves was part of the reason we stuck with the Marlins through these terrible years. On a related note, we love the return of the teal. Do you have any idea when we can buy the hat online? I would think these brainiacs would make sure they were capitalizing on the 30th anniversary.
Thank you so much for your very kind words, Jackie. Comments like this that I’ve received over the last several months have been incredibly gratifying. I gave this team everything I had for the last 15 years, and there’s nothing of which I’m more proud than the bond I formed with many in the fan base.
It’s a shame the current leadership didn’t appreciate what it had in a lot of very good people who have left the organization one way or another in recent years. Fans may not know all of their names and voices, but there have been a lot of amazing people who were very good at their jobs run out either because of their perceived ties to former ownership, these people’s to desire to put their own people in place with no understanding of who they were letting go, or--in many cases--just to save a few bucks.
The funny thing is how many of the people they brought in on both the baseball and business sides that have already departed one way or another. And that includes several people in senior management. It’s been a merry-go-round that’s not good for anybody.
It doesn’t bode well for the future of the club, and that really upsets me as someone who cares about the Marlins and their fans.
I don’t get the outrage honestly. I think most of it is from Cubs fans, who rightfully still have guilt for the horrible way they treated that man. Even back in ‘03 the Marlins and Miami had a soft spot for Bartman. I remember Gov. Bush jokingly offering to relocate him to Florida because of how he was being treated in Chicago. It’s not the marlins fault they treated him terribly. Only thing that’s embarrassing for the marlins is the terrible walk back trying to pretend it was a mistake.
I think I explain my outrage at length in the piece. And similar sentiments have been shared with me by current and former Marlins employees, baseball fans and colleagues around MLB. And, again as explained at length in the piece, what ought to concern people who want this team to be taken seriously even more is this is just another in a long line of screw ups by the gang that couldn’t shoot straight over the last 6 years. This is far from an isolated incident. Sherman needs to bring in some leaders on the business side who know what they’re doing, including someone who knows how to diffuse a situation from a PR standpoint. Their head of communications is a laughingstock across the industry.
In a perfect world, the name sb, would never be uttered in relation to baseball
Thanks Glenn! Your insight and willingness to shed some light on what happened to the team that so many loved and were dedicated to. You’re speaking for everyone who worked so hard over the years and were dismissed so casually. I still haven’t listened to a game this year because you’re not there
With each passing day, and each passing misstep, it just gets sadder.
I still believe that Bruce Sherman is a decent man who wants to do the right things and wants to see the team be successful. But he’s handed the day-to-day operation of the club to inexperienced people who don’t know what the right things are or how to execute them.
So 6 years in, here we are.
Glenn, thank you for you're response. I still love the game and have all the games around the league
available to me by Extra Inning's TV package. I still hope the Marlins do well but a number of things
would have to occur for me to return as a full season ticket holder. I enjoy reading your Blog every
day. It is very will written and doesn't hold back any punches. Wishing you the best and hope you
get back "On the Air" soon!
I appreciate it, Bob!
Glenn. Spot on with the current ownership and management having attempted to erase Marlins History.
That is one of the main reasons I am not a Season Ticket Holder anymore. In the past I would attend the Majority of the Games. Not so anymore. I still follow the Marlins but from a far. If they really cared about restoring the past they would invite and HEAVILY promote bringing back Jack McKeon
on a Friday Night. It is the 20 th Anniversary and Jack was and still is LOVED by the Fans. There is a long list of things that can be done to improve general PR and put more people in the seats in addition to winning.
Thanks so much for reaching out, Bob. I had no idea you had given up your season tickets. That’s as impactful a comment on the state of the Marlins in the eyes of people who are watching closely as anything I’ve heard. When they lose a fan like you, they have serious problems.
I know this account is monitored closely by several people in the organization, and I hope they’re as distressed by that news as I am.
One of the points I tried to make often in the last 5 years was, as desperate as they are to add fans, the first thing they need to do is go out of their way to make the fans they already have happy, to make them feel heard and appreciated. It’s easier to keep a fan than to add a new one. And when you lose a fan you already have, you need to add 2 to break even. They haven’t seen it that way.
I’ve seen them “listen” but not “hear.” They put on a show with their town halls and their early “Dímelo” campaign. But they’ve always done what they want to do.
I worked for owners in San Diego and Boston who considered themselves stewards of the organization, caretakers for a finite period of time. They were very conscious of the responsibility they had to uphold the public trust.
Based on the actions we’ve seen, that’s not the case here. They think they know what fans want better than fans do. If these were experienced leaders with track records of success in MLB, their opinions would carry more weight. But that’s not the case. They ran off all of the experience, even the little bit of it they hired themselves.
I know you can relate to how sad I feel. We’re in the same bit as people who cares deeply and were so heavily invested in the organization.
Please stay in touch, Bob. All the best.
Totally agree Glen. I especially find your release insulting to me as a fan. The relationship we had with you over air waves was part of the reason we stuck with the Marlins through these terrible years. On a related note, we love the return of the teal. Do you have any idea when we can buy the hat online? I would think these brainiacs would make sure they were capitalizing on the 30th anniversary.
Thank you so much for your very kind words, Jackie. Comments like this that I’ve received over the last several months have been incredibly gratifying. I gave this team everything I had for the last 15 years, and there’s nothing of which I’m more proud than the bond I formed with many in the fan base.
It’s a shame the current leadership didn’t appreciate what it had in a lot of very good people who have left the organization one way or another in recent years. Fans may not know all of their names and voices, but there have been a lot of amazing people who were very good at their jobs run out either because of their perceived ties to former ownership, these people’s to desire to put their own people in place with no understanding of who they were letting go, or--in many cases--just to save a few bucks.
The funny thing is how many of the people they brought in on both the baseball and business sides that have already departed one way or another. And that includes several people in senior management. It’s been a merry-go-round that’s not good for anybody.
It doesn’t bode well for the future of the club, and that really upsets me as someone who cares about the Marlins and their fans.
I don’t get the outrage honestly. I think most of it is from Cubs fans, who rightfully still have guilt for the horrible way they treated that man. Even back in ‘03 the Marlins and Miami had a soft spot for Bartman. I remember Gov. Bush jokingly offering to relocate him to Florida because of how he was being treated in Chicago. It’s not the marlins fault they treated him terribly. Only thing that’s embarrassing for the marlins is the terrible walk back trying to pretend it was a mistake.
I think I explain my outrage at length in the piece. And similar sentiments have been shared with me by current and former Marlins employees, baseball fans and colleagues around MLB. And, again as explained at length in the piece, what ought to concern people who want this team to be taken seriously even more is this is just another in a long line of screw ups by the gang that couldn’t shoot straight over the last 6 years. This is far from an isolated incident. Sherman needs to bring in some leaders on the business side who know what they’re doing, including someone who knows how to diffuse a situation from a PR standpoint. Their head of communications is a laughingstock across the industry.